Returns & Exchanges
At Leonids, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day return window for all unworn items with original tags. Our streamlined process ensures that if a fit isn't perfect, your exchange or refund will be handled with the utmost care.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.
- 3.Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Quality Check & Refund
Once our warehouse receives and inspects your return, we will process your refund or ship your exchange within 5-7 business days.